Privacy Policy

Privacy Policy

Last updated: 22 October 2026

This policy explains what personal information we collect, why we collect it, how it is stored, and the choices you have. We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This policy applies to Guangxi Dilai Technology Co., Ltd., operator of this website. Questions can be sent to Dilaikj@outlook.com.

1. Information we collect

• Identity and contact data: name, email, phone, delivery and billing address.
• Order data: items purchased, order value, delivery status and correspondence.
• Payment data: a tokenised reference from our payment provider. We never store full card numbers.
• Technical data: IP address, browser, device type, pages viewed and referral source.

2. How we collect it

Directly from you when you order, create an account, contact support or subscribe; automatically through cookies; and from providers such as payment processors and carriers.

3. Why we use it

• To process orders, take payment and deliver goods.
• To provide support and handle returns or warranty claims.
• To detect and prevent fraud and unauthorised access.
• To improve our products and site performance.
• To send marketing where you have opted in.

4. Consent

Where consent is required we ask separately and record it. You may withdraw at any time without affecting prior processing.

5. Sharing

Only with providers necessary to run the store: payments, delivery, email, analytics and hosting. They are contractually bound to use data solely for those services. We never sell personal information.

6. International transfers

Some providers store data outside Australia, including the United States and European Union. We take reasonable steps to ensure comparable protection.

7. Retention

Order records are kept for seven years for tax and consumer law. Marketing data is kept until you unsubscribe. Analytics data is aggregated.

8. Security

Data is transmitted over TLS and stored on access-controlled servers. Access is limited to staff who need it.

9. Your rights

You may request access, correction or deletion, object to processing, or request a portable copy by emailing Dilaikj@outlook.com. We respond within 30 days. You may also contact the Office of the Australian Information Commissioner.

10. Cookies

Strictly necessary cookies run the cart and checkout; optional analytics cookies help us understand site usage and can be controlled through the consent banner or your browser.

11. Changes

We may update this policy. The revised version takes effect when published here; material changes are notified to account holders by email.

12. Contact

Guangxi Dilai Technology Co., Ltd.
Collingwood, Melbourne VIC 3066, Australia
Dilaikj@outlook.com